The common action home finders do is to research for reviews about the houses and apartments they have interest in. The internet is one click away to search for positive and negative feedback on things including rental properties.
Most complaints are about how the staff or landlords treat their guests and tenants. It gives a great impact to the credibility of a business. It is always a great practice to guide staff to shape their attitude in order for the tenants/guests to enjoy their stay and might decide to come back.
According to Rent.com, the complaints are similar from state to state. Just like in Georgia and Pennsylvania, people complain about bad maintenance and pests.
It really depends on the rental property. There are rentals that also have positive reviews on maintenance, parking and staff. Same goes for California, if the service is poor then the reviews are also poor.
To help rental seekers out there, you should post your positive and negative reviews on the internet or social media pages of the rental property. This will make their search much easier. Reviews not only help rental seekers, but also the property owners! They will have an idea on how to improve their service and maybe change some things for better feedback in the future.
Have further questions? Call Cristobal!